Clue-by-five Verisign.

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An update to this, from Slashdot:

Okay I have done the following sending a mail and I have gotten the following response:

Dear x,

Thank you for contacting VeriSign Customer Service.

There is no way for us to remove your subnet ranges from accessing the SiteFinder service. If you do not wish to be re-directed to the SiteFinder service when typing in an NXDOMAIN, you should look for ways internally to block the service.

If you require further assistance please contact us by replying to this email.

Best Regards,

Bonnie Bryant
Customer Service
VeriSign, Inc.
www.verisign.com
sitefinder@verisign-grs.com

Needless to say, you should go through the procedure to one of these, then call back the British help desk and go through the runaround again; and when they get to that bit, tell them about the email you got and see what happens next. See how far you can go; ask to speak to their Data Protection Officer, for example. Let's see if they can really talk their way clear of this one.