Feb. 10th, 2008

reddragdiva: (stress relief)

On-call weekend only went batshit insane on Friday. One subdomain we control wasn't resolving inside our customer's intranet, which proceeded to break EVERYTHING because the servers were looking for each other by name rather than IP. It turned out to be due to an idiotically misinterpreted change request actioned by a third company at 6pm on a Friday. I love herding three-way trouble tickets while my boss and boss's boss ask for updates. Still, someone else is going to be taken out and shot, brought back in and taken out and shot again for this, and not me.

Of course, this happened while [livejournal.com profile] stilkil was visiting. She's done the field support dance enough to understand just the sort of thing that was happening. Freda loooved her, which she was amazed by as she brags of reliably making children cry by looking at them.

Today is a Wikimedia UK board meeting; I'm hoping for a fourth famously incompetent company's server upgrade today not leading to another flood of calls.

March 2022

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