Six-week review.

[reddragdiva]

Half way through my three months' probation. My boss loves me and all I do. My predecessor (the full-timer before the consultant) apparently spent months making the Unix side look like an impossibly hard job, with tickets open for weeks; my habit of doing what little work there is to do and closing stuff quickly makes said predecessor look like an incompetent and me like a hero. (And never mind that if a query is emailed or phoned directly to me instead of coming via the helpdesk, I file the ticket only when I've actually solved the problem, thus keeping the life of each ticket to about five minutes. Our metrics for September were fantastic. Here's to management by statistics!)

They are now looking into finding more for me to do, e.g. remote admin on other sites. Keep my mind ticking, more strings to my bow. It must be admitted that I could slip into fatal complacency here so easily.

Sadly, to do my turn on-call, I must learn the international NT network setup. So that when (not if) I'm on call and get paged at five in the morning, I can do more than say "no idea." Bah.

(Although I shall continue to look confused and lost at users if they ask me anything about MS software. "How do I save a file?" "Sorry, I'm the Unix guy, I don't know anything about Windows ..." Also, must spend my NT training asking how you do each task at the command line.)

Comments

[reddragdiva]

Hah. My boss lives or dies by stats, so told me it was best to do it this way. It would have to get back to the customer for anyone to give a shit, and this is unlikely.