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Just went shopping and had an asthma attack from going outside in 1°C. I've heard quite enough horror stories about Tesco's online shopping service (site looks nice, but is reputedly consistently shite at making an actual delivery and would substitute a side of beef for a watermelon). Waitrose-Online doesn't seem to work in Mozilla, and ocado.com doesn't seem to stock obscure items like, ooh, apples. So how is Sainsbury's (whose site at least appears sane)? And are there any others I haven't listed here?

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Date: 2002-12-10 09:52 am (UTC)
From: [identity profile] simonb.livejournal.com
I've had one or two problems with Sainsbury's (see my LJ for details), however they work pretty well. The ability to change an order at any time upto 9pm on the evening before the delivery date is useful.

However they make heavy usage of Javascript which under Mozilla will break if you cause the page to stop downloading before everything is downloaded - ie if you click on a button too soon, etc.

It also seems that the cluster of machines which is doing to serving of pages is unbalanced with some servers having problems at returning full pages.

Still, its a *lot* easier to use now that I've got a list of "usual items" - otherwise known as anything I've ordered from Sainsburys before which I can use to make up an order with. If everything I need is on the usual items list then I can put an order together in around 5 minutes or so.

Sainsbury's have substituted a few duff items - things like ham instead of veggie bacon, but that was the exception. They have done things like give us full fat instead of skimmed milk or 5 normal grapefruits instead of the organic ones we wanted. We've also switched to having our order delivered mid-week as it increases the chance that the items you want are actually in stock :)

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