ARGH!

[reddragdiva]

The mattress has arrived, at half past six this morning (which no doubt is "between 7am and 2pm" as promised). Except that it's not a 180cm x 200cm mattress. No, it's two 90cm x 200cm mattresses sold as a unit. Despite no word of this small detail being mentioned in the catalogue or visible on the showroom floor.

Now, I can return this (and probably make them eat the delivery charge if I try hard enough), and have no bed by Friday. Or I can put up with this fucking crap object. Fuck.

Update, 2:20pm: Just called to whine. They took all details (including that I want the delivery refunded) and said I will receive a call back from the store within 72 hours, whereupon I can argue further. I'd rather the lump of cash now, but this way will cause them slightly more pain, which is of course more educational.

Comments

IKEA suck

[silverfiligree.livejournal.com]

If I'd known in advance you were planning to buy a bed from IKEA I'd have warned you off. Ther bed design is so bloody complicated they feel the need for an explanation in the catalogue, maybe it's been left out recently. Unfortunately yes, you do have to have two singles, and you have to buy one of their mattress pads to go over it to cover the join. AFAIK you need to buy a pad to go over even a single mattress, the whole system is different from standard British beds. You then have to buy their bedding for eternity since it's a nonstandard size and fitted sheets from any other shop won't fit.

Needless to say the catalogue doesn't explain it in quite those terms, the sheer bloody awkwardness of the whole bed-buying process is swamped with rave reviews about the fantastic quality of the product. I'm afraid if you want an Ikea bed you'll have to go along with their way of doing things.

Re: IKEA suck

[reddragdiva]

Bah, I've mentioned them here enough times :-)